DELIVERY INFORMATION

 

  1. What are the shipping charges?
    • If your payment is made via our secure Net banking/ Credit Card/ Debit Card payment gateways or in the case of Bank transfer and cheque payments, then shipping is free of cost within India. Send us an email on customercare@ossoro.com and we will provide you with our bank account details.
    • We presently do not offer cash-on-delivery shipments.
For any specific details regarding shipping please contact us at customercare@ossoro.com
  1. How long will it take for my order to arrive?
Orders that are completed before 10:00 AM are shipped out from our office on the same day.
Orders within India are usually delivered within 3-5 working days after they are shipped out. If your shipping address is in a remote area that is not easily accessible by regular courier companies, the delivery of your order may take a little longer. In case of unforeseen circumstances such as strikes, acts of God or inter-galactic rioting, the delivery time may increase by a few days.
Orders that are completed on a Sunday, public holiday or after 10:00 AM on a normal working day are shipped on the next working day.
  1. What if a product is currently out of stock?
We usually replenish our stock as soon as possible. You can leave your email address in the dialog box that pops up when you try to add an item that's out of stock to your cart to receive an email notification as soon as it's back in stock.
Drop us an email at customercare@ossoro.com in if you have any questions.
  1. What if I need an urgent delivery?

Please get in touch with us at customercare@ossoro.com and we will be happy to help you out.

  1. Do you ship internationally?
Yes we do ship internationally via DHL (shipping charges extra). Transactions via Paypal is accepted
  1. What are the charges for a bulk order?

We will try to deliver a bulk order in the most efficient and competitive manner. Please feel free to contact us at customercare@ossoro.com with your order details and we will customize the delivery as per your needs.